Love Solid Lotion Bar
How soon after I purchase will my item be shipped?
All domestic web orders are shipped via USPS. You have the option of selecting USPS First Class, USPS Priority Mail, and USPS Priority Mail Express. Please note ALL orders are processed and shipped Monday-Friday.
How can I track my order?
Once your purchase is complete, you will receive an email with your USPS tracking number. We also offer the option of getting shipping updates via SMS when you check out.
Do you offer international shipping?
Yes we ship worldwide. Shipping rates will vary depending on country. Please note the customs and import restrictions on cosmetics and beauty products in your country.
If I place a web order can I ship it to another person?
Yes, just make sure the shipping information is made out to the correct person.
If I place a web order can I pick it up in-store?
We currently do not offer in-store pickup online. Alternatively, you can place a phone order Monday-Friday for in-store pickup. Please call us at 773.235.6656 (MOJO).
Returns & Exchanges
Can I return my merchandise?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All sale items and gift certificates are non-refundable.
How do I return my merchandise?
In order to make a return please email us at email@example.com with your order number and reason for the return.
Once approved please ship the merchandise to:
Mojo Spa Returns
1468 N. Milwaukee Ave.
Chicago, IL 60622
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Exchanges (if applicable)
We only replace items if they are delivered damaged or defective. If you need to exchange a damaged or defective item please contact us at firstname.lastname@example.org. Please attach any images of your damaged or defective item so that we can better assist you.
My item arrived damaged or defective. What do I do?
We apologize that your item(s) were delivered damaged or defective. If you need to exchange a damaged or defective item please contact us at email@example.com. Please attach any images of your damaged or defective item so that we can better assist you.
I didn't like what I ordered. What do I do?
We are very sorry to hear that! Of course, we want you to be happy with your purchase. If you are not satisfied with your purchase please contact us at firstname.lastname@example.org so that we may assist you. Unfortunately, we do not offer refunds on used or opened items.
When will my refund be issued?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
I haven't received my refund yet. What should I do?
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Are sale items refundable?
All sale items are final sale, and cannot be returned or exchanged.
Our solid lotion bars are made with pure cocoa butter & shea butter, which provide great moisture and will leave your skin glowing. They are chemical and preservative free, which makes them safe to use on sensitive skin and perfect for pregnant woman to rub on their bellies to prevent stretch marks. Great to carry with you when traveling instead of liquid lotion! Love is a mix of jasmine and white pepper creating a light yet spicy scent.
Shea Butter: Acts as a skin conditioner to moisturize and heal the skin.
Vitamin A: anti-microbial and anti-inflammatory properties. Provides sun & wind protection and absorbs quickly without leaving a greasy residue.
Vitamin E: anti-microbial and anti-inflammatory properties. Provides sun & wind protection and absorbs quickly without leaving a greasy residue.
Cocoa Butter: Proven to protect the skin from harmful UV rays & free radicals & helps prevent & heal stretch marks.
Remove lotion bar from tin and rub between your hands or massage it directly onto dry skin areas on your body. Your body heat will soften the bar releasing nourishing oils.
Use on dry skin areas including elbows, knees, heels and hands. Store in a cool and dry place, keep out of direct sunlight.
Cocoa butter, shea butter, fragrance
Net Wt.: 1oz. / 28.35g